Ojo clicks through endless dead-end links on countless websites searching the best federal student loan consolidation deals. All contain provisions like "A weighted average interest rate for the deferment period of the federal statutory rate minus 1% if you sign up for electronic payments. Additional incentives for 36 timely payments." Or, "Consolidation will not advance the deferment period until 90 days after your graduation date. Forbearance available for those who qualify. Interest rates variable during the forbearance period." Ojo simply wants to know how much and for how long. Ends up on www.fuckthisshit.com Ojo decides to call the companies whose websites are shit.
Ojo, dialing.
Automated telecom system: "Hello, thank you for calling the Graduate Loan Consolidation Hotline. For English press 1, para Espanol marque numero dos."
Ojo pushes 1 for English.
Automated telecom system: "Gracias para llamada el Graduate Loan Consolidation Hotline. Si usted tiene un préstamo existente aprieta uno."
Ojo: "Fuck." Hangs up and dials again.
Automated telecom system: "Hello, thank you for calling the Graduate Loan Consolidation Hotline. For English press 1, para Espanol marque numero dos."
Ojo pushes 1 for English.
Automated telecom system: "Please listen closely to the following options as our menu options have changed. To check on the status of an application, press one. To apply for a consolidation loan press two. To calculate your monthly payment press three. To request a deferment press four. To inquire about other services press five."
Ojo presses two.
Automated telecom system: "Please enter your nine digit social security number."
Ojo presses 456-XX-XXXX. Waits.
Automated telecom system: "We're sorry, we didn't understand your response. Please enter your nine digit social security number."
Ojo presses 456-XX-XXXX. Waits.
Automated telecom system: "Please enter your zip code."
Ojo presses 77XXX. Waits.
Automated telecom system: "Please enter your telephone number area code first."
Ojo enters 713-XXX-XXXX. Waits.
Automated telecom system: "Please wait while we verify your information."
Ojo waits.
Ojo waits.
Automated telecom system: "We're sorry. We do not have your information on file."
Ojo thinks, "Of course you don't have my fucking information on file because I haven't given you any of my information yet. But Ojo waits. Hears clicking noises.
Automated telecom system: "Please listen closely to the following options as our menu options have changed. To check on the status of an application, press one. To apply for a consolidation loan press two. To calculate your monthly payment press three. To request a deferment press four. To inquire about other services press five."
Ojo: "Cocksucker!"
Ojo presses zero in hopes of getting an operator.
Ojo waits.
Automated telecom system: "That menu option is not available. To check on the status of an application, press one. To apply for a consolidation loan press two. To calculate your monthly payment press three. To request a deferment press four. To inquire about other services press five."
Ojo presses nine in hopes of getting an operator.
Automated telecom system: "That menu option is not available. Please select from the following options: To check on the status of an application, press one. To apply for a consolidation loan press two. To calculate your monthly payment press three. To request a deferment press four. To inquire about other services press five."
Ojo presses two.
Automated telecom system: "Please enter your nine digit social security number."
Ojo presses 456-XX-XXXX. Waits.
Automated telecom system: "Please enter your zip code."
Ojo presses 77XXX. Waits.
Automated telecom system: "Please enter your telephone number area code first."
Ojo enters 713-XXX-XXXX. Waits.
Automated telecom system: "Please wait while we verify your information."
Ojo waits.
Ojo waits.
Automated telecom system: "We're sorry. We do not have your information on file."
Ojo presses zero fifteen times while shouting "Fuck Fuck Fuck Fuck!!"
Automated telecom system: "We're sorry. That is not a valid menu option. Thank you for calling. Goodbye."
Ojo seethes at the sweetness with which the automated voice said goodbye.
Ojo dials second loan consolidation company's customer service line while contemplating spending the rest of his life paying usurious interest on huge student loans until he is 90 years old because of a government plot to prevent the consolidation of those loans by using circularfuck automated telecom systems.
Ojo's thoughts drift to playing bocce in the sand dunes on Matagorda Island with a beer in one hand, cigarette in the other. Frustration and anger dissipate.
Automated telecom system no. 2: "Hello, thank you for calling the Loan Consolidation Depot. For English press 1, para Espanol marque numero dos...
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